Frequently Asked Questions
What's a furoshiki?
Furoshiki is a traditional Japanese wrapping cloth that has been used for centuries to carry and transport items of all shapes and sizes. Keiko Furoshiki designs fun, bright print Furoshiki that are perfect for wrapping gifts. Read more about the History of the Furoshiki.
Do you accept returns or exchanges?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. Please note that returns will need to be sent to the following address: 6320 Brookside Plaza, Suite 134. Kansas City, MO 64113
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
How should I wash my furoshiki?
Our 100% polyester fabric is durable and machine washable.
- Machine wash cold
- Tumble dry low heat
- Iron low heat
- Do not bleach
Where are your furoshiki made?
All our furoshiki are designed in Kansas City, Missouri and made in Hangzhou, China.
Where do you ship?
We currently ship to the continental USA. Shipping typically takes 5-10 business days.